WCC content will be shared on Bah Kahwin Kamu's social media as part of our usual posting process. Clients are welcome to repost the content on their own social media.

If preferred, clients may choose to post the content on their own social media first, and Bah Kahwin Kamu may repost it with the client's permission.

WCC will deliver captured content for IG Stories within 24 hours of the event, where possible.

A Feed Recap will be posted within 4 days after the event, depending on the coverage and our posting schedule. Recap delivery may take slightly longer when there are consecutive WCC bookings.

There is no fixed number of photos, Stories or posts promised. Coverage is based on the flow of the event and the moments captured during the booked hours.

WCC captures the moments as they happen, and not every captured clip will be individually edited. Selected content will be edited and prepared according to the agreed WCC deliverables.

By booking WCC, clients agree that captured content may be used by Bah Kahwin Kamu for portfolio and social media purposes. If you prefer your content not to be used, please let us know before the event.

A 50% deposit is required to secure your WCC date. The remaining 50% balance is due before the event date.

100% of transportation fees must be paid upon booking confirmation.

For bookings requiring flight travel, the full flight cost must be paid before the flight ticket is purchased to secure the required flight arrangement.

Once the deposit and required transportation payment have been received, your date is officially reserved for you.

For cancellations made 30 days or more before the event, 25% of the package fee will be refunded from the deposit paid.

For cancellations made less than 30 days before the event, the deposit is non-refundable.

Transportation fees will only be refunded if no transportation cost has been incurred. For flight bookings, any non-refundable flight costs already incurred will be deducted from the refund.

In the unlikely event that Bah Kahwin Kamu is unable to fulfil the booking, all payments made to WCC will be refunded in full. Where possible, we may also assist in recommending an alternative content creator, subject to availability.

Refunds, where applicable, will be processed within 7–14 working days.

WCC coverage is based on the number of hours booked and the agreed event schedule.

Additional coverage is available at RM70 per additional hour, subject to availability.

Overtime will be charged when coverage extends beyond the agreed booking hours. We recommend letting us know as early as possible if you expect the event to run longer.

WCC does not guarantee a specific number of photos, videos, Stories or other content. The amount of content depends on the event, timeline and moments that naturally happen during coverage.

Clients are responsible for providing accurate event details, venue location and itinerary before the event.

Any changes to the event schedule, venue or important arrangements should be communicated to WCC as early as possible.

Clients should inform WCC of any important moments, activities or special requests they would like us to be aware of.

WCC will do our best to capture the event naturally. However, we cannot guarantee coverage of a specific moment if it happens outside the booked hours, without prior notice, or is restricted by the venue/event organiser.

Captured content will be delivered according to the WCC deliverables stated at the time of booking.

For bookings held on consecutive days or during busy periods, delivery may take slightly longer. We appreciate your patience while we make sure each recap receives the attention it deserves.

Requests to change the event date, time or venue are subject to WCC's availability.

A change of date does not guarantee that your original date can be transferred. If the new date is unavailable, the booking will be treated according to the cancellation terms above.

Any additional hours or transportation costs resulting from changes to the booking will be charged accordingly.

In situations beyond reasonable control, such as serious illness, accidents, natural disasters, venue closure or major travel disruption, WCC and the client will work together to find the most reasonable solution.

If WCC is unable to provide the service due to such circumstances, all payments made to WCC will be refunded in full.

WCC will not be responsible for additional costs incurred by the client, such as venue, accommodation, transportation or other vendor expenses.

Full payment is required before work begins, unless otherwise agreed.

Work will begin once payment and all required details have been received.

Prices are based on the selected design and package. Additional requests may require extra payment.

Urgent orders are subject to availability and may require an additional fee.

One (1) revision is included before final approval.

Customers are responsible for checking all details, including names, dates, times, venues and other information provided.

Additional revisions or changes beyond the included revision may require extra payment.

Errors caused by Bah Kahwin Kamu will be corrected at no extra cost. Errors resulting from customer-provided or customer-approved details may require additional payment.

The estimated delivery time for both video and website invitations is 8one (1) to two (2) weeks,* starting once payment and all required details have been received.

During periods of high order volume, delivery may take longer. Customers will be informed if an extended timeline is expected.

Incomplete details or delayed replies may affect the delivery timeline.

Video invitations: A PDF version is available upon request.

Website invitations: Website link only. A PDF version is not included.

Refunds are only available if work has not started. Once work has started, no refunds will be provided, regardless of the reason for cancellation or change of mind.

Any changes requested after an order has been confirmed will be subject to additional charges and may affect the delivery timeline.

Bah Kahwin Kamu reserves the right to decline requests that fall outside the agreed design, quotation or package.

Website invitations will remain available for three (3) months from the wedding date. After this period, the website may be taken down and access is no longer guaranteed.

Website features and sections depend on the selected design and agreed package. Continued hosting or access beyond the stated period is not included unless otherwise agreed.

Customers are responsible for keeping copies of important event details and RSVP information.

Customers are responsible for providing accurate details, photographs and other required materials.

Customers must ensure they have permission to use any photographs, music or materials submitted for their invitations.

All designs are for personal event use only. Reselling, redistributing or claiming the designs as one's own is not permitted.